Terms of Service

1. Company Information and Platform Overview

1.1 Entity Information

• Legal Entity: Beesynct LLC (operating under the brand Volorra)
• Business Type: Limited Liability Company
• Jurisdiction: State of New Jersey, United States
• Contact: support@volorra.com
• Governing Law: State of New Jersey

1.2 Platform Description

Volorra is a blind matching hiring platform connecting both applicants and employers. The Platform is currently accessible via website only. A mobile application may be introduced in the future.

2. User Eligibility and Account Types

2.1 Minimum Age Requirement

Users must be at least eighteen (18) years of age to create an account or use the Platform. By registering, you represent and warrant that you meet this age requirement.

2.2 Account Types

The Platform supports two primary user types:

• Applicants: Individuals seeking employment opportunities
• Employers: Organizations or authorized representatives posting job listings and evaluating candidates (per-seat access)

2.3 Authority to Represent

Employer users affirm that they have the legal authority to represent their organization and bind it to these Terms. Any actions taken under an employer account will be deemed authorized by the organization.

3. Platform Features and Services

3.1 Core Features

Volorra provides the following core features:

• AI-powered blind matching between applicants and employers
• Resume and credential upload functionality
• Guided question answering for profile creation
• Job listing creation and management
• Secure messaging between matched users
• Data analytics and candidate evaluation tools (for employers)

3.2 AI-Assisted Matching

Volorra utilizes artificial intelligence and machine learning algorithms to facilitate matches between applicants and employers. AI is used to assist but does not guarantee hiring outcomes. All final hiring decisions remain the sole responsibility of the employer. Volorra is not liable for employment outcomes or the accuracy of AI-generated recommendations.

3.3 File Uploads and Data Processing

Users may upload resumes, job listings, and other relevant documents. All uploaded content must comply with applicable laws and these Terms. Volorra reserves the right to review, reject, or remove any content that violates these Terms or applicable law.

3.4 Employer Data Access

Employers may download, export, and analyze candidate data for legitimate hiring purposes only. Misuse of candidate information for discriminatory purposes or unauthorized marketing is strictly prohibited.

4. User Content and Intellectual Property

4.1 User-Generated Content

Users retain ownership of all content they upload to the Platform, including resumes, portfolios, job postings, and messages ("User Content"). By uploading User Content, you grant Volorra a worldwide, non-exclusive, royalty-free license to use, process, store, and display such content solely for the purpose of providing Platform services, including blind matching and employer-applicant communication.

4.2 Company Intellectual Property

Volorra and its licensors exclusively own all rights, title, and interest in and to the Platform, including but not limited to:

• Software, code, algorithms, and machine learning models
• Logos, trademarks, service marks, and brand assets
• Design elements, user interface, and overall platform architecture

Users are expressly prohibited from copying, modifying, reverse-engineering, decompiling, or creating derivative works based on any component of the Platform.

4.3 API and Integration Access

Volorra may provide API or integration access to third-party systems, including Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms. Use of such integrations must comply with these Terms and any additional API-specific terms provided by Volorra.

5. Payments, Subscriptions, and Refunds

5.1 Pricing Model

Employers are charged based on a subscription model, billed monthly or annually, on a per-seat and per-token basis. Applicants may access certain premium features through optional paid tokens or subscriptions.

5.2 Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. Volorra does not store credit card information. By providing payment information, you authorize Volorra to charge the applicable fees to your selected payment method.

5.3 Free Trial

Volorra may offer free trial periods for certain subscription plans. Trials may require payment information and will automatically convert to a paid subscription unless canceled before the trial period ends.

5.4 Auto-Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled by the user. Volorra will provide notice of renewal at least seven (7) days prior to the renewal date. Users may cancel subscriptions at any time through their account settings or by contacting support@volorra.com.

5.5 Refund Policy

Refund requests must be submitted within fourteen (14) days of the original charge. Refunds are issued at Volorra's sole discretion and may be denied for accounts that have violated these Terms or engaged in fraudulent activity. Token purchases are generally non-refundable once used.

6. User Conduct and Prohibited Activities

6.1 Acceptable Use

Users agree to use the Platform in a lawful, ethical, and professional manner. All users must comply with applicable employment laws, including but not limited to EEOC regulations and anti-discrimination statutes.

6.2 Prohibited Conduct

The following activities are strictly prohibited:

• Harassment, abuse, or threatening behavior toward other users
• Discrimination based on race, gender, religion, age, disability, or other protected characteristics
• Uploading false, misleading, or fraudulent information
• Spamming, phishing, or unauthorized solicitation
• Attempting to circumvent security measures or access unauthorized data
• Using automated bots or scraping tools without express written permission
• Reverse-engineering, decompiling, or disassembling any portion of the Platform
• Reselling, sublicensing, or commercially exploiting Platform services

6.3 Messaging and Communication

Users may communicate with matched parties through the Platform's messaging system. All communications must be professional and relevant to employment opportunities. Harassment, offensive language, or inappropriate solicitation is grounds for immediate account suspension.

7. Privacy and Data Protection

Volorra collects and processes personal data, including emails, resumes, credentials, professional history, and usage analytics. Our data practices are detailed in the Privacy Policy, which is incorporated into these Terms by reference.

Volorra does not sell personal data to third parties. Data may be shared with service providers (hosting, analytics, payment processing) solely to deliver Platform services. All third-party partners are contractually required to maintain confidentiality and comply with applicable data protection standards.

Volorra employs industry-standard security measures, including encryption and role-based access controls, to protect user data.

8. Cookies and Tracking Technologies

Volorra uses cookies, web beacons, and analytics tools to enhance user experience, analyze platform performance, and deliver personalized content. Users may manage cookie preferences through their browser settings, but disabling cookies may limit Platform functionality.

9. Compliance with Employment and Education Laws

9.1 Employment Law Compliance

Employers agree to comply with all applicable federal, state, and local employment laws, including but not limited to:

• Title VII of the Civil Rights Act of 1964
• Equal Employment Opportunity Commission (EEOC) regulations
• Americans with Disabilities Act (ADA)
• Age Discrimination in Employment Act (ADEA)

9.2 Non-Discrimination Policy

Employers must not use the Platform to discriminate against applicants on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other characteristic protected by law. Volorra reserves the right to terminate accounts that violate this policy.

10. Disclaimers and Limitations of Liability

10.1 No Guarantee of Hiring Outcomes

Volorra provides a platform to facilitate connections between applicants and employers but does not guarantee employment, hiring outcomes, or the accuracy of matches. All hiring decisions are made solely by employers. Volorra is not liable for:

• Employment disputes or wrongful termination claims
• The conduct or qualifications of any user
• Lost employment opportunities or hiring delays
• Data inaccuracies submitted by users

10.2 Limitation of Liability

For Paid Users (Employers): Volorra's maximum aggregate liability for any claims arising out of or related to the Platform shall not exceed the total amount paid to Volorra by the user in the twelve (12) months preceding the claim.

For Free Users (Applicants): Volorra shall have no monetary liability under any circumstances.

In no event shall Volorra be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, even if Volorra has been advised of the possibility of such damages.

11. Dispute Resolution and Arbitration

11.1 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform (collectively, "Disputes") shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration shall take place in the State of New Jersey. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

11.2 Class Action Waiver

Users agree to resolve Disputes on an individual basis only. Users waive the right to participate in any class action, collective action, or representative proceeding against Volorra.

11.3 Exceptions to Arbitration

Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights.

12. Account Suspension and Termination

12.1 Volorra's Right to Terminate

Volorra reserves the right, in its sole discretion, to suspend or permanently terminate any user account that:

• Violates these Terms or applicable law
• Engages in fraudulent, abusive, or discriminatory conduct
• Poses a security risk to the Platform or other users
• Remains inactive for an extended period (as determined by Volorra)

Volorra is not obligated to provide advance notice of termination, though it may do so in its discretion. Terminated users forfeit access to their account and any unused credits or tokens, without refund.

12.2 User-Initiated Termination

Users may delete their accounts at any time through account settings or by contacting support@volorra.com. Upon account deletion, user data will be removed in accordance with the Privacy Policy. Prepaid subscriptions are non-refundable unless otherwise stated in Section 5.5.

13. Intellectual Property Rights

13.1 Volorra's Proprietary Rights

Volorra and its licensors own all intellectual property rights in and to the Platform, including but not limited to:

• Software, source code, algorithms, and machine learning models
• Logos, trademarks, service marks, and trade dress
• User interface designs, graphics, and visual elements
• Documentation, tutorials, and help materials

These rights are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

13.2 Restrictions on Use

Users shall not:

• Copy, reproduce, distribute, or publicly display any portion of the Platform
• Reverse-engineer, decompile, disassemble, or attempt to derive source code
• Create derivative works or competitive products based on the Platform
• Remove, alter, or obscure any proprietary notices or branding
• Use Volorra's trademarks or branding without prior written consent

14. Data Privacy and Security

Volorra is committed to protecting user privacy and maintaining robust data security measures. For detailed information on data collection, use, and protection practices, please review our Privacy Policy.

Key privacy commitments include:

• No Data Sales: Volorra does not sell or rent personal data
• Encryption: Data is encrypted in transit and at rest
• Access Controls: Role-based permissions limit employee access to user data
• Compliance: Adherence to CCPA, FERPA, and other applicable privacy laws

15. Third-Party Services and Integrations

Volorra may integrate with or provide access to third-party services, including but not limited to:

• Payment processors (Stripe)
• Cloud hosting providers
• Analytics platforms (Google Analytics, Mixpanel)
• ATS and CRM integrations

Volorra is not responsible for the content, privacy practices, or terms of service of any third-party provider. Users should review third-party terms before engaging with external services.

16. Force Majeure

Volorra shall not be held liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to:

• Natural disasters, fires, floods, earthquakes, or severe weather
• Acts of war, terrorism, civil unrest, or government action
• Internet outages, server failures, or third-party service disruptions
• Pandemics, epidemics, or public health emergencies

In such events, Volorra's obligations under these Terms shall be suspended for the duration of the force majeure event.

17. Modifications to Terms

Volorra reserves the right to modify or update these Terms at any time. Users will be notified of material changes via email or through a prominent notice on the Platform. Continued use of the Platform following such notice constitutes acceptance of the revised Terms.

The "Last Updated" date at the top of this document indicates when the Terms were most recently revised.

18. Indemnification

Users agree to indemnify, defend, and hold harmless Volorra, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:

• User's violation of these Terms
• User's violation of any applicable law or regulation
• User Content uploaded or shared through the Platform
• User's interaction with other Platform users

19. Severability and Survival

19.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

19.2 Survival

The following sections shall survive termination of these Terms or any user account:

• Intellectual Property Rights (Section 13)
• Disclaimers and Limitations of Liability (Section 10)
• Dispute Resolution and Arbitration (Section 11)
• Indemnification (Section 18)

20. Entire Agreement

These Terms, together with the Privacy Policy and any additional agreements referenced herein, constitute the entire agreement between you and Volorra regarding your use of the Platform. These Terms supersede all prior agreements, representations, or understandings, whether written or oral.

21. Contact Information

For questions regarding these Terms or any aspect of the Platform, please contact:

• General Support: support@volorra.com
• Legal Entity: Beesynct LLC (d/b/a Volorra)
• Jurisdiction: State of New Jersey, United States

By using Volorra, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.